Support

Contact Dostek

We welcome your questions and comments, including phone calls.

If you need help installing or using Dostek software or a Dostek BTR, see the technical support page.

Call Telephone

Toll free (USA and Canada)
1-888-355-5735

Local/International
519-742-5721

Email Email**

sales@dostek.com

Returns Returns/Shipping

Contact Dostek for authorization and shipping instructions. Unauthorized returns and shipments are not accepted.

Fax Facsimile**

519-741-8669

Skype Skype

Available by appointment for overseas calls.

Hours Business hours

8am - 5pm Eastern time zone,
Monday to Friday.

Voice mail available 24/7.

** Do not send confidential information, including credit card numbers, by email or facsimile. Dostek uses an unencrypted fax-to-email service for receiving fax messages.

Tips:

  • When you leave a voice message or contact us by email or facsimile, please include:
    • Your name
    • Your company name
    • Your telephone number
    • Your email address
  • If you do not receive a prompt response to your message, please try again. A problem could have prevented us from receiving your message.