Remote Service
Remote Service puts Dostek's technical expertise to work for you as a timely and affordable alternative to costly on-site service calls.
With remote service, Dostek can:
- Install and configure your software
- Train you how to use your software
- Help you connect a new CNC to your ocmputer
- Quickly diagnose a problem
To take advantage of remote service, all you need is a high-speed Internet connection and a telephone.
Detailed instructions for setting up your computer for remote service are provided in the Remote Service Guide:
Remote Service vs. On-Site Service
- Remote service is immediate.
- Remote service is affordable. There's no travel expense, and rates are lower than for on-site service.
- Remote service is easy. We remotely observe and control your computer while guiding you over the telephone.