Support

Technical Support

This page includes information about:

For software updates, manuals and technical documents, visit the Downloads page.

Support Options

Dostek provides the following choices for friendly and knowledgeable technical support:

 

Free Trial

Toll-free telephone technical support is absolutely free during your trial period!

 

Telephone Support

Toll-free telephone technical support is free to registered users for a limited time after purchase. Thereafter, a reasonable fee may apply. Contact Dostek for more information.

 

E-mail Support

E-mail support is always free to registered users.

 

Remote Service

Remote Service puts Dostek's technical expertise to work for you as a timely and affordable alternative to costly on-site service calls. More information.

 

TECHNICAL SUPPORT

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(Toll Free - USA and Canada)
Direct/international: 519-742-5721
8 AM to 5 PM EST - Monday to Friday

E-mail: sales@dostek.com

 

Support Procedures

Click the following link for information about:
  • Resolving problems
  • Sending information to Dostek
  • Support tips

Technical Support Procedures (PDF file)

 

Free Dostek DNC Support Update

Click the following link to install a free Support Update. This update includes the latest help files, test procedures and diagnostic software.

Dostek DNC Support Update

 

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